Customer Banking Specialist - Mount Barker
About the job
This job is all about enhancing financial wellbeing and delivering outstanding customer experiences. Joining a Multi-Channel Branch means you will engage with customers both in person and through digital channels, ensuring a seamless banking experience for over 10 million personal and small business customers. The team values collaboration, continuous learning, and a passion for customer service.
You'll be responsible for
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Assisting customers
Assist customers with general banking transactions, answering questions and queries.❤️
Building connections
Build a personal connection with customers through meaningful conversations face to face and through our direct channels.💰
Conducting financial health checks
Complete Financial Health Checks to assess customers’ financial needs.What we're looking for
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Outstanding customer service passion
Demonstrated enthusiasm for delivering exceptional customer experiences.View
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Effective communication skills
Experience engaging customers through meaningful conversations.View
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Problem-solving mindset
Proven ability to find solutions and address customer needs.View
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