Customer Banking Specialist - Tuggeranong (25hr/wk)
About the job
Join our Tuggeranong branch as a Customer Banking Specialist on a part-time basis, where you will play a vital role in delivering outstanding customer experiences. Your work will directly impact our 10 million+ personal and small business customers, ensuring they receive the best banking solutions tailored to their needs. Our team thrives on collaboration and community engagement, creating a supportive environment where everyone can shine.
You'll be responsible for
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Building connections
Build a personal connection with customers through meaningful conversations.š»
Assisting with technology
Work with customers to help them use our in-branch technology and digital banking options.š
Conducting financial checks
Complete Financial Health Checks to assess customersā financial needs and identify any changes.What we're looking for
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Communication skills
Proven ability to engage customers through meaningful conversations.View
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Financial product knowledge
Understanding of personal loans, credit cards, and financial health assessments.View
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