Commonwealth Bank100 followers144 jobs

Customer Banking Specialist - Narooma (12 Months Fixed Contract)

JuniorMid levelPart-timeOfficeNarooma NSW 2546, AustraliaPosted 1 week agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Customer Banking Specialist at the Narooma Branch, you will be the public face of CommBank, delivering a seamless banking experience to our customers. Your work will have a real impact on people's lives, helping them achieve their financial goals. The team thrives on collaboration and is dedicated to supporting each other in making a difference.

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
📊

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in financial services.

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🗣️

Communication skills

Excellent communication skills to articulate financial terms clearly.

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🔍

Problem-solving ability

Demonstrated ability to ask questions and find effective solutions.

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Think you're a good fit?See what the hiring team are looking for

Meet the team

About the company

View your fit

4 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in financial services.

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Communication skills
Excellent communication skills to articulate financial terms clearly.

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Problem-solving ability
Demonstrated ability to ask questions and find effective solutions.

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Retail environment experience
Experience working in a busy, commercial retail environment.

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