Customer Banking Specialist Relief - Booragoon (22.5hr/wk)
About the job
The Customer Banking Specialist position at the Booragoon branch is an exciting opportunity to join a dynamic team on a part-time basis. In this role, you will play a crucial part in delivering outstanding customer experiences and ensuring that every individual feels valued and understood. The team thrives on collaboration and is dedicated to providing seamless banking solutions for over 10 million customers.
You'll be responsible for
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Building personal connections
Creating meaningful conversations with customers to foster relationships and trust.💻
Assisting with technology
Helping customers navigate in-branch technology and digital banking options to enhance their experience.💰
Conducting Financial Health Checks
Assessing customers’ financial needs and identifying any changes to ensure their satisfaction.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Communication skills
Proven ability to engage customers through meaningful conversations.View
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Financial product knowledge
Understanding of personal loans, credit cards, and financial health assessments.View
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