Customer Banking Specialist Relief - Maddington (Part time, 22.5 hr/wk)
About the job
As a Customer Banking Specialist at our Maddington branch hub, you will embark on an exciting journey to deliver exceptional service to our customers. This job is all about creating meaningful connections and ensuring that every customer leaves satisfied with their banking experience. Our team thrives on collaboration and is dedicated to putting the customer first in everything we do.
You'll be responsible for
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Building connections
Build a personal connection with customers through meaningful conversations.💻
Assisting with technology
Work with customers to help them use in-branch technology and digital banking options.📊
Conducting financial assessments
Complete Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer engagement experience
Demonstrated experience building personal connections with customers.View
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Financial assessment skills
Experience completing Financial Health Checks to assess customer needs.View
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Service excellence mindset
Proven ability to prioritize customer needs and deliver outstanding service.View
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