Commonwealth Bank
Customer Banking Specialist Relief Brisbane Inner North Area
JuniorFull-timeHybridBrisbane City QLD, Australia4 Patricks Rd, Arana Hills QLD 4054, Australia400 Stafford Rd, Stafford QLD 4053, Australia700 Albany Creek Rd, Albany Creek QLD 4035, Australia26 Racecourse Rd, Hamilton QLD 4007, Australia67 Robinson Rd E, Geebung QLD 4034, Australia159 Osborne Rd, Mitchelton QLD 4053, Australia295 Gympie Rd, Strathpine QLD 4500, Australia47 Brighton Rd, Sandgate QLD 4017, Australia100 McLachlan St, Fortitude Valley QLD 4006, Australia240 Queen St, Brisbane City QLD 4000, Australia9 Brookfield Rd, Kenmore QLD 4069, Australia9 Sherwood Rd, Toowong QLD 4066, AustraliaCentral Plaza Two, 66 Eagle St, Brisbane City QLD 4000, Australia79 Adelaide St, Brisbane City QLD 4000, Australia322 Moggill Rd, Indooroopilly QLD 4068, AustraliaFinanceCustomer service and supportPeople and culturePosted 5 days ago
View your fit0 of 9 criteria met
About the job
As a Customer Banking Specialist Relief in the Brisbane City and Inner North Area, you will connect with diverse teams and customers daily, making a real impact on their financial journeys. This job is all about supporting customers with their banking needs and ensuring they have the best possible experience. The team thrives on collaboration and is dedicated to helping each other succeed.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.What we're looking for
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Customer service experience in financial services
Demonstrated experience delivering exceptional customer service in financial sectors.View fit
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View fit
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Customer-centric approach
Proven ability to prioritize customer needs and find effective solutions.View fit
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