Customer Banking Specialist Relief - Stafford City
About the job
As a Customer Banking Specialist at CommBank, you will be the friendly face that helps customers navigate their banking needs. Your work will have a real impact on people's lives, from helping them open their first account to planning for retirement. The team thrives on collaboration and is dedicated to providing exceptional service, ensuring that every interaction is meaningful.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing Financial Health Checks to assess customers’ financial needs and identify any changes.Key criteria
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Availability for part-time hours
Commitment to a predetermined 25-hour weekly schedule.View
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Customer service experience
Demonstrated experience delivering exceptional service in financial or retail sectors.View
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Strong communication skills
Ability to clearly articulate financial terms and engage with customers.View
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