Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)
About the job
As a Customer Banking Specialist at the Rouse Hill Branch, you will be the public face of CommBank, delivering a seamless banking experience to over 10 million customers. Your work will have a real impact on people's lives, helping them with everything from opening accounts to planning for retirement. The team thrives on collaboration and is dedicated to supporting each other while making a positive difference in the community.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.📊
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience in financial services
Proven experience delivering exceptional customer service in financial settings.View
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View
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Problem-solving abilities
Experience asking the right questions and finding effective solutions.View
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