Customer Banking Specialist - St Arnaud
About the job
The job is about being the public face of CommBank as a Customer Banking Specialist in the St Arnaud Branch. This position plays a crucial role in delivering a seamless banking experience to over 10 million customers, positively impacting their lives at every stage. The team values collaboration and is dedicated to supporting each other while making a real difference in the community.
You'll be responsible for
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Engaging with customers
Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.📞
Supporting customer inquiries
Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.💰
Conducting financial health checks
Completing financial health checks to assess customers’ financial needs and identify any changes.Key criteria
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Customer service experience in financial services
Proven experience delivering exceptional customer service in financial sectors.View
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Excellent communication skills
Ability to articulate financial terms clearly to customers.View
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Problem-solving skills
Experience asking the right questions and providing effective solutions.View
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