Commonwealth Bank95 followers149 jobs

Customer Banking Specialist - St Arnaud

JuniorMid levelPart-timeOfficeVictoria, AustraliaFinanceCustomer servicePosted 3 hours agoVerified 3 hours ago
Pending fitX of Y criteria met

About the job

The job is about being the public face of CommBank as a Customer Banking Specialist in the St Arnaud Branch. This position plays a crucial role in delivering a seamless banking experience to over 10 million customers, positively impacting their lives at every stage. The team values collaboration and is dedicated to supporting each other while making a real difference in the community.

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

💬

Engaging with customers

Having in-depth conversations with every customer about how we can support their overall banking needs including home loans, business banking & financial advice.
📞

Supporting customer inquiries

Supporting customers with enquiries, maintenance on accounts and processing applications for credit products.
💰

Conducting financial health checks

Completing financial health checks to assess customers’ financial needs and identify any changes.

Key criteria

💼

Customer service experience in financial services

Proven experience delivering exceptional customer service in financial sectors.

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🗣️

Excellent communication skills

Ability to articulate financial terms clearly to customers.

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🔍

Problem-solving skills

Experience asking the right questions and providing effective solutions.

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A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service experience in financial services
Proven experience delivering exceptional customer service in financial sectors.

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Excellent communication skills
Ability to articulate financial terms clearly to customers.

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Problem-solving skills
Experience asking the right questions and providing effective solutions.

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Retail environment experience
Ability to thrive in a busy, commercial retail setting.

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Interest in career development
Genuine interest in improving customers' financial wellbeing.

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