About the job
The Customer Banking Specialist position at Tully Branch offers a part-time opportunity to make a real impact in customers' lives. As the face of CommBank, you will play a crucial role in delivering exceptional service and guiding customers through their banking journey. The team values meaningful connections and a commitment to improving financial wellbeing.
You'll be responsible for
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Greeting customers
Greet each customer and clearly understand their enquiry, guiding them to the appropriate channel.❤️
Building connections
Build personal connections with customers through meaningful conversations to enhance their experience.💻
Providing options
Provide options for customers through education and demonstration of in-branch technology and digital banking options.Key criteria
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Customer service experience
Proven experience delivering exceptional customer service in relevant sectors.View
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Communication skills
Demonstrated ability to communicate effectively and professionally with customers.View
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Relationship building
Experience in building personal connections with customers to enhance their experience.View
