Blackwoods
Customer Care Consultant - Carole Park QLD
JuniorFull-timeOfficeSpringfield Lakes QLD 4300, AustraliaPeople and cultureSalesCustomer servicePosted 2 weeks ago
About the job
This job is all about being a customer-focused, motivated Customer Care Consultant who thrives on helping people. By delivering exceptional service and building strong relationships, you will play a crucial role in ensuring a positive customer experience. The team values a supportive and collaborative culture, where continuous training and development are encouraged.
You'll be responsible for
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Being the first point of contact
Be the first point of contact for customer enquiries via phone and email, delivering exceptional service.🤝
Building relationships
Build strong, trusting relationships with customers and internal teams to enhance service delivery.🔧
Resolving issues
Resolve issues quickly to ensure a smooth, positive customer experience while keeping accurate records.What we're looking for
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Customer service commitment
Demonstrated commitment to delivering outstanding customer service.View fit
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Clear communication skills
Proven ability to communicate clearly and professionally, both written and verbal.View fit
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Problem-solving skills
Strong attention to detail with solid problem-solving capabilities.View fit
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