Blackwoods
Customer Care Consultant - Trade Store - Townsville QLD
JuniorFull-timeOfficeSunshine Coast, QLD, AustraliaPeople and cultureSalesCustomer servicePosted 21 hours ago
About the job
This job is about joining the enthusiastic Trade Store team as a Customer Care Consultant in Townsville QLD. The position plays a vital role in delivering outstanding service and creating a positive experience for customers. The team values safety, service, and operational excellence, making it a great opportunity for personal and professional growth.
You'll be responsible for
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Being the first point of contact
Serve as the first point of contact for customers, providing expert advice on a wide range of industrial products.🛒
Maintaining shopfront
Ensure a clean, well-stocked, and visually appealing shopfront to enhance customer experience.⚠️
Upholding safety standards
Contribute to a positive team culture by upholding safety standards and collaborating with internal teams.What we're looking for
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Customer service experience
Demonstrated experience in retail or trade customer service.View fit
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Clear communication skills
Proven ability to communicate effectively, both written and verbal.View fit
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Organisational skills
Exceptional time management and multitasking abilities in busy environments.View fit
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