The Customer Care Consultant position offers an exciting opportunity to join the vibrant Trade Store team in Canning Vale, WA. This job is all about delivering exceptional service in a dynamic, hands-on environment where no two days are the same. The supportive team values growth and development, ensuring that everyone has the chance to thrive.
You'll be responsible for
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Delivering customer service
Providing face-to-face customer service and handling enquiries to ensure customer satisfaction.📦
Managing inventory
Sourcing parts, managing backorders, and processing purchases to keep operations running smoothly.🧹
Maintaining work areas
Keeping work areas clean, organized, and efficient to promote a productive environment.Skills you'll need
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Customer service experience
Experience in customer service, preferably in trade or retail, to ensure a customer-first approach.🗣️
Communication skills
Strong communication skills to effectively engage with customers and team members.🧩
Problem-solving ability
A proactive attitude and ability to solve problems efficiently in a fast-paced environment.View more