Blackwoods21 jobs

Customer Care Consultant - Trade Store - Canning Vale WA

JuniorFull-timeOfficeCanning, WA, AustraliaSalesCustomer servicePeople operationsPosted 5 days ago
View your fit0 of 9 criteria met

About the job

The Customer Care Consultant position offers an exciting opportunity to join the vibrant Trade Store team in Canning Vale, WA. This job is all about delivering exceptional service in a dynamic, hands-on environment where no two days are the same. The supportive team values growth and development, ensuring that everyone has the chance to thrive.

You'll be responsible for

👥

Delivering customer service

Providing face-to-face customer service and handling enquiries to ensure customer satisfaction.
📦

Managing inventory

Sourcing parts, managing backorders, and processing purchases to keep operations running smoothly.
🧹

Maintaining work areas

Keeping work areas clean, organized, and efficient to promote a productive environment.

Skills you'll need

🤝

Customer service experience

Experience in customer service, preferably in trade or retail, to ensure a customer-first approach.
🗣️

Communication skills

Strong communication skills to effectively engage with customers and team members.
🧩

Problem-solving ability

A proactive attitude and ability to solve problems efficiently in a fast-paced environment.
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Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Demonstrated experience in trade or retail customer service.

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Microsoft Word and Excel proficiency
Confidence using Microsoft Word and Excel for daily tasks.

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Problem-solving skills
Proven ability to proactively address challenges and find solutions.

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Time management skills
Strong ability to manage time effectively in a fast-paced environment.

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Warehousing experience
Experience with picking, packing, and stock management tasks.

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