Join our dynamic team as a full-time Customer Care Consultant in Malaga, where your passion for exceptional service will shine! This job is all about building strong customer relationships and supporting our growing customer base. With a focus on teamwork and continuous development, you'll enjoy a vibrant workplace that values your contributions and fosters your career growth.
You'll be responsible for
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Managing customer orders
Manage customer orders and deliver an outstanding end-to-end experience, ensuring satisfaction at every step.📞
Communicating with customers
Communicate with customers via phone, email, and occasionally in person at our trade store to address their needs.🔄
Responding to requests
Respond to requests, source parts, and follow up on backorder ETAs, ensuring timely and accurate information is provided.Skills you'll need
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Customer service experience
Previous customer service experience in a trade store or retail environment is desirable, showcasing your ability to connect with customers effectively.🗣️
Communication skills
Excellent written and verbal communication skills are essential for interacting with customers and addressing their needs.💻
Computer proficiency
Confidence using computers and Microsoft Office Suite is necessary for managing customer orders and communications.View more