Blackwoods21 jobs

Customer Care Consultant - Trade Store - Mackay QLD

JuniorFull-timeOfficeMackay QLD, AustraliaSalesCustomer servicePeople operationsPosted 5 days ago
View your fit0 of 9 criteria met

About the job

This job is about joining a passionate team as a Customer Care Consultant in Mackay, QLD. Delivering exceptional service to customers is at the heart of this role, with no two days being the same. The team values learning and development, ensuring everyone is set up for success from day one.

You'll be responsible for

🤝

Assisting customers face-to-face

Handling enquiries, sourcing parts, and providing ETA updates on backorders.
📦

Supporting warehousing tasks

Including picking, packing, and put-aways, as well as performing daily stock replenishment and assisting with stock takes.
💳

Processing customer purchases

Managing cash, card, and account transactions while maintaining showroom displays and stock rotations.

Skills you'll need

🌟

Customer service experience

Experience in a trade store or retail environment with a genuine customer-first approach.
🗣️

Communication skills

Clear and confident written and verbal communication skills are essential.
🗂️

Organisational skills

Ability to multitask and stay organised in a fast-paced environment with excellent time management skills.

Meet the team

About the company

View your fit

0 of 5 criteria met
Customer service experience
Experience in a trade store or retail environment is essential.

View

Communication skills
Clear and confident written and verbal communication abilities are required.

View

Organisational skills
Proven ability to multitask and stay organised in a fast-paced setting.

View

Self-motivation
Demonstrated interest in personal and professional skill development.

View

Customer-first approach
Strong commitment to delivering exceptional customer service.

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