Blackwoods
Customer Care Consultant - Kwinana WA
JuniorFull-timeOfficeKwinana, WA, AustraliaPeople and cultureOperations consultingCustomer servicePosted 3 weeks ago
About the job
This job is about joining a friendly team as a Customer Care Consultant in Kwinana, WA, where delivering outstanding customer service is key. The opportunity allows individuals to thrive in a dynamic environment, contributing to a supportive team that values growth and development. Team members enjoy a comprehensive training program and a culture that encourages collaboration and success.
You'll be responsible for
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Responding to inquiries
Responding to customer inquiries via phone and email with professionalism and care.📝
Completing administrative tasks
Completing administrative tasks to support customer care operations and striving for first-contact resolution.🤗
Contributing to team culture
Contributing to a collaborative, customer-focused team culture while working Monday to Friday, 7:30am – 4:00pm.What we're looking for
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Customer service experience
Demonstrated experience in customer service or support.View fit
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Microsoft Office proficiency
Confidence using Microsoft Office and other computer applications.View fit
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Communication skills
Excellent written and verbal communication abilities.View fit
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