Blackwoods
Customer Care Consultant - Kwinana WA
About the job
This job is about joining a friendly team as a Customer Care Consultant in Kwinana, WA. Delivering outstanding customer service is at the heart of this opportunity, where no two days are the same. The supportive team values growth and development, making it a fantastic place to thrive.
You'll be responsible for
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Responding to customer inquiries
Responding to customer inquiries via phone and email with professionalism and care, ensuring a positive experience.📝
Completing administrative tasks
Completing administrative tasks to support customer care operations and striving for first-contact resolution.🤝
Contributing to team culture
Contributing to a collaborative, customer-focused team culture while working Monday to Friday, 7:30am – 4:00pm.What we're looking for
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Customer service experience
Demonstrated experience in customer service or support.View fit
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Microsoft Office proficiency
Confidence using Microsoft Office and other computer applications.View fit
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Communication skills
Excellent written and verbal communication abilities.View fit
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