Blackwoods2 followers28 jobs

Customer Care Consultant (Max Term) - Port Hedland, WA

JuniorContractOfficePort Hedland WA 6721, AustraliaCustomer servicePosted 3 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

Join an enthusiastic team as a Customer Care Consultant in Port Hedland! This full-time, 12-month contract offers a fantastic opportunity to kickstart your career with Wesfarmers, where you will enhance your customer service skills and tackle challenges head-on. The team thrives on collaboration and support, making it a great environment for personal and professional growth.

Meet the team

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📞

Delivering friendly customer service

Providing efficient and friendly customer service through various channels including phone, email, and internal systems.
🔍

Taking ownership of inquiries

Managing customer inquiries and resolving issues within established timeframes to ensure satisfaction.
📦

Providing product updates

Keeping customers informed about new products and services relevant to their needs.

Key criteria

📞

Customer service experience

Demonstrated experience delivering friendly customer service via multiple channels.

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🖥️

Proficiency in Microsoft applications

Experience using Microsoft applications for effective task management.

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☁️

CRM system knowledge

Experience with cloud-based CRM systems for customer interactions.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Customer service experience
Demonstrated experience delivering friendly customer service via multiple channels.

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Proficiency in Microsoft applications
Experience using Microsoft applications for effective task management.

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CRM system knowledge
Experience with cloud-based CRM systems for customer interactions.

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Strong communication skills
Proven verbal and written communication skills for effective customer engagement.

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