Blackwoods2 followers28 jobs

Customer Care Consultant (Trade Store) - Port Hedland, WA

JuniorMid levelFull-timeOfficePort Hedland WA 6721, AustraliaAdministrationCustomer servicePosted 3 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

Join the team as a Customer Care Consultant in Port Hedland and play a key role in supporting customers in a dynamic, fast-paced environment. This job offers a fantastic opportunity to make a positive impact while receiving comprehensive training and ongoing development to grow your career. The team values safety, service, and operational excellence, fostering a supportive atmosphere that encourages learning and professional growth.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

👋

Acting as the first point of contact

Acting as the first point of contact for customers in person, by phone, and email, ensuring a welcoming experience.
🛠️

Providing expert advice

Providing expert advice on a wide range of industrial products, helping customers make informed decisions.
🏪

Maintaining shopfront standards

Maintaining a clean, well-stocked, and visually appealing shopfront to enhance customer experience.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service or retail environments.

View

🗣️

Communication skills

Strong verbal and written communication abilities for effective interactions.

View

💻

Basic computer skills

Experience with Microsoft Office and basic computer operations.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in customer service or retail environments.

View

Communication skills
Strong verbal and written communication abilities for effective interactions.

View

Basic computer skills
Experience with Microsoft Office and basic computer operations.

View

Relationship building
Proven ability to build relationships with customers and team members.

View

Organisational skills
Excellent time management and organisational capabilities for multitasking.

View

Similar jobs

View all
Blackwoods
Blackwoods
Customer Care Consultant - Trade Store - Singleton NSWNSW · Contract
The Customer Care Consultant job is all about being a friendly, solution-focused point of contact for customers at our trade store in Singleton. This position plays a crucial role in delivering positive outcomes every day, supported by a passionate team and an experienced leader. Join a collaborative environment where your contributions truly matter and have the opportunity to grow your customer service skills.
Blackwoods
Blackwoods
Customer Care Consultant - Trade Store - Newman WANewman, WA · Full-time
The Trade Store Customer Care Consultant position in Newman offers an exciting opportunity to join a supportive and high-performing team. This job is all about creating great customer experiences, solving problems, and ensuring smooth operations while prioritising safety and collaboration. Team members thrive in a fast-paced environment and are encouraged to develop their skills and make a real impact every day.
Rentokil Initial
Rentokil Initial
Customer Care ExecutiveBrisbane, QLD · Acacia Ridge, QLD · Full-time
The Customer Care Executive position at Rentokil Initial is an exciting opportunity to join a dynamic team in Acacia Ridge, Brisbane. This job is all about building strong customer relationships and ensuring ongoing customer excellence through effective communication and support. The team thrives on collaboration and is dedicated to achieving targets while fostering a supportive company culture.
Blackwoods
Blackwoods
Customer Care Consultant - Trade Store - Townsville QLDTownsville City, QLD · Full-time
This job is about being a Customer Care Consultant in a vibrant Trade Store team in Townsville, QLD. The opportunity to deliver outstanding service and make a positive difference in customers' lives is at the heart of this position. The team values safety, service, and operational excellence, creating an environment where everyone can thrive and grow together.