Blackwoods
Customer Care Consultant - Trade Store - Canning Vale WA
About the job
The Customer Care Consultant position offers an exciting opportunity to join the vibrant Trade Store team in Canning Vale, WA. This job is all about delivering exceptional service in a dynamic, hands-on environment where no two days are the same. The supportive team values growth and development, ensuring that everyone has the chance to thrive.
You'll be responsible for
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Delivering customer service
Providing face-to-face customer service and handling enquiries to ensure customer satisfaction.📦
Managing inventory
Sourcing parts, managing backorders, and processing purchases to keep operations running smoothly.🧹
Maintaining work areas
Keeping work areas clean, organized, and efficient to promote a productive environment.What we're looking for
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Customer service experience
Demonstrated experience in trade or retail customer service.View fit
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Microsoft Word and Excel proficiency
Confidence using Microsoft Word and Excel for daily tasks.View fit
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Problem-solving skills
Proven ability to proactively address challenges and find solutions.View fit
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