Blackwoods24 jobs

Customer Care Consultant Trade Strore - Malaga, WA

JuniorFull-timeOfficeSwan, WA, AustraliaSalesCustomer servicePeople operationsPosted 2 months ago
Think you're a good fit?See what the hiring team are looking for

About the job

Join our dynamic team as a full-time Customer Care Consultant in Malaga, where your passion for exceptional service will shine! This job is all about building strong customer relationships and supporting our growing customer base. With a focus on teamwork and continuous development, you'll enjoy a vibrant workplace that values your contributions and fosters your career growth.

You'll be responsible for

📦

Managing customer orders

Manage customer orders and deliver an outstanding end-to-end experience, ensuring satisfaction at every step.
📞

Communicating with customers

Communicate with customers via phone, email, and occasionally in person at our trade store to address their needs.
🔄

Responding to requests

Respond to requests, source parts, and follow up on backorder ETAs, ensuring timely and accurate information is provided.

Key criteria

📞

Customer service experience

Demonstrated experience in a trade store or retail environment.

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💻

Computer proficiency

Confidence using computers and Microsoft Office Suite.

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🗣️

Communication skills

Excellent written and verbal communication abilities.

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Meet the team

About the company

View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in a trade store or retail environment.

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Computer proficiency
Confidence using computers and Microsoft Office Suite.

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Communication skills
Excellent written and verbal communication abilities.

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Time management skills
Proven ability to manage time effectively and prioritize tasks.

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Problem-solving ability
Self-motivated with strong problem-solving capabilities.

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