Customer Care Executive
About the job
The Customer Care Executive job is all about building strong relationships with customers and ensuring their needs are met. This position plays a crucial role in delivering exceptional customer service and supporting the team in achieving targets. The team thrives on collaboration, support, and a shared passion for excellence.
You'll be responsible for
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Providing support to clients
Offering support to national and key clients to ensure their needs are met.đ
Processing enquiries
Efficiently processing enquiries and proactively resolving client issues.đ
Making outgoing calls
Making outgoing calls to promote products and services to existing clients.Key criteria
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Customer service experience
Demonstrated experience in customer service or account management.View
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Attention to detail
Proven ability to manage contracts and purchase orders accurately.View
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Intermediate computer skills
Experience using various software for customer management.View
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