Air Liquide Healthcare23 jobs

Customer Care Representative

JuniorMid levelFull-timeHybridSunshine North VIC 3020, AustraliaPosted 3 weeks agoVerified 4 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Care Representative job at Air Liquide Australia is all about delivering exceptional customer experiences while being part of a supportive team. This role is crucial in connecting with customers, resolving inquiries, and processing orders efficiently. With a focus on collaboration and continuous improvement, the team thrives in a warm and inclusive environment.

Meet the team

About the company

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You'll be responsible for

📞

Connecting with customers

Being the voice of our brand—connecting with our valued customers daily to resolve inquiries, key orders, and build trust-based relationships over the phone and via email.
📦

Processing orders

Key sales orders received via email, online portals, and phone in an accurate and timely manner, ensuring seamless service delivery.
✅

Executing quality tasks

Execute all administrative and call tasks in accordance with our Quality Management System (QMS) guidelines, contributing to our overall customer experience strategy.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service roles, enhancing client satisfaction.

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🖥️

Digital literacy

Proficiency in Google Workspace applications for efficient task management.

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✅

Attention to detail

Proven accuracy in processing data and managing customer accounts.

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A meaningful career starts with a match

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4 criteria for this job
Customer service experience
Demonstrated experience in customer service roles, enhancing client satisfaction.

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Digital literacy
Proficiency in Google Workspace applications for efficient task management.

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Attention to detail
Proven accuracy in processing data and managing customer accounts.

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Collaborative mindset
Experience working in teams to solve customer inquiries effectively.

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