Customer Care Consultant - Canning Vale WA
About the job
As a Customer Care Consultant in the Mega Mining Quotations Team, you will play a vital role in delivering exceptional service to Blackwood’s largest customers. This job is all about providing high-quality support and tailored quotations to significant clients in the mining sector. The team thrives on collaboration and is dedicated to finding solutions that benefit both customers and the business.
You'll be responsible for
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Providing quotations
Providing accurate and timely quotations to customers within the Mega Mining segment.😊
Ensuring customer satisfaction
Demonstrating a strong commitment to meeting the needs of customers to ensure their full satisfaction by providing timely and quality service.🤝
Building relationships
Developing productive working relationships with internal and/or external customers to ensure rapport and trust is built.Key criteria
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Customer service experience
Minimum 2 years in a customer service environment.View
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Microsoft Office skills
Proven proficiency in Microsoft Office applications.View
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Attention to detail
Demonstrated ability to maintain high accuracy in quotations.View
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