Customer Care Representative (Sleep Diagnostics Team)
About the job
As a Customer Service Representative at Air Liquide Healthcare Australia, you will embark on a fulfilling journey of supporting customers with their inquiries and ensuring a positive experience. This job is vital in maintaining the company's strong reputation in medical gases and sleep services. The team thrives on collaboration and communication, creating an environment where everyone can grow and contribute to exceptional customer service.
You'll be responsible for
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Providing customer support
Delivering excellent support to customers by answering questions and resolving issues in a timely manner.📝
Processing referrals
Handling referrals from doctors and scheduling sleep studies for patients.🤝
Collaborating with departments
Working closely with other departments to ensure seamless communication and efficient resolution of customer queries.Key criteria
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Customer service experience
Demonstrated experience providing exceptional support to customers.View
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Strong computer skills
Proficiency in using computer systems for customer inquiries.View
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Verbal and written communication skills
Ability to communicate clearly and effectively with customers.View
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