Customer Care Representative (Sleep Diagnostics Team)
About the job
As a Customer Service Representative at Air Liquide Healthcare Australia, you will embark on a rewarding journey of supporting customers with their inquiries and ensuring they have a positive experience. Your role is crucial in maintaining seamless communication across departments, enhancing customer satisfaction, and contributing to a team that values collaboration and growth. If you thrive in a fast-paced environment and enjoy working with people, this opportunity is perfect for you!
You'll be responsible for
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Providing customer support
Answering customer questions, resolving issues, and ensuring a positive experience.📝
Processing referrals
Handling referrals from doctors and scheduling sleep studies for patients.🤝
Collaborating with departments
Working closely with other departments to ensure efficient resolution of customer queries.Key criteria
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Customer service experience
Demonstrated experience in providing exceptional customer service over the phone.View
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Strong computer skills
Proficient in using computer systems for efficient customer support.View
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Verbal and written communication skills
Strong ability to communicate clearly and effectively with customers.View
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