About the job
This full-time job at Novita is all about supporting clients through their journey with the NDIS. By acting as the first point of contact and coordinating services, you will play a crucial role in enhancing the lives of individuals and families. The team thrives on collaboration and is dedicated to creating a supportive environment where everyone can grow and achieve their best.
You'll be responsible for
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Acting as the first point of contact
Act as the first point of contact for NDIS-related enquiries via phone and web.🔄
Coordinating onboarding and service transitions
Coordinate onboarding and service transitions for new and existing NDIS clients.🗓️
Managing schedules and service plans
Manage schedules, service plans, and agreements to ensure seamless service delivery.Key criteria
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NDIS knowledge
Demonstrated understanding of NDIS and funding arrangements.View
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Customer service skills
Exceptional communication skills for effective stakeholder engagement.View
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Organisational skills
Strong ability to manage schedules and meet deadlines.View
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