About the job
This full-time job at Novita's Hindmarsh Corporate Office is perfect for someone with strong NDIS knowledge who thrives in a customer-focused environment. Supporting clients through their journey with Novita is key, as you act as the first point of contact for NDIS-related enquiries and coordinate services. The team values collaboration and is dedicated to making a real difference in the lives of people with disabilities.
You'll be responsible for
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Acting as the first point of contact
Serve as the first point of contact for NDIS-related enquiries via phone and web.🔄
Coordinating onboarding and service transitions
Coordinate onboarding and service transitions for new and existing NDIS clients.🗓️
Managing schedules and service plans
Manage schedules, service plans, and agreements to ensure seamless service delivery.Key criteria
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Strong NDIS knowledge
Demonstrated understanding of NDIS and funding arrangements.View
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Exceptional customer service skills
Proven ability to engage and support diverse stakeholders.View
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Organisational skills
Strong attention to detail and ability to manage schedules.View
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