Scape Australia7 jobs

Customer Experience - FT/PT

JuniorFull-timeHybridMelbourne VIC, AustraliaCustomer service and supportPosted 2 months ago
Pending fitX of Y criteria met

About the job

The Customer Experience job at Scape is all about being the friendly face that welcomes and supports residents and visitors alike. This position plays a crucial role in ensuring that everyone feels at home and has a positive experience. The team thrives on collaboration and creativity, making every day an exciting opportunity to make a difference.

You'll be responsible for

🌟

Delivering customer service

Being the face of Scape, providing exceptional service and support to residents and visitors.
📞

Managing inquiries

Handling questions and concerns from residents and ensuring their needs are met promptly.
🏡

Promoting a positive environment

Creating a welcoming atmosphere that enhances the overall experience for everyone at Scape.

Key criteria

🗣️

Exceptional communication skills

Demonstrated ability to engage effectively with residents and visitors.

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🗂️

Organisational skills

Proven experience managing multiple tasks efficiently in a dynamic environment.

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🛠️

Problem-solving abilities

Experience resolving issues to enhance customer satisfaction.

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Meet the team

About the company

Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Exceptional communication skills
Demonstrated ability to engage effectively with residents and visitors.

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Organisational skills
Proven experience managing multiple tasks efficiently in a dynamic environment.

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Problem-solving abilities
Experience resolving issues to enhance customer satisfaction.

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Customer service passion
Strong commitment to delivering outstanding experiences for residents.

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National Police Check and Working with Children Check
Willingness to undergo necessary background checks for safety.

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