Endeavour Group5 followers937 jobs

Customer Experience Manager - Dan Murphy's Chelsea Heights

Mid levelFull-timeOfficeChelsea Heights VIC 3196, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Customer Experience Manager at Dan Murphy's, you will play a pivotal role in creating exceptional in-store experiences that keep customers coming back. This job is all about inspiring and leading a passionate team to deliver outstanding service while fostering a culture of growth and inclusivity. Join a vibrant community that values collaboration and creativity, and embark on an exciting career adventure with Dan Murphy's!

You'll be responsible for

🚀

Motivating and leading the team

Inspire your team to deliver a world-class customer experience that promotes loyalty and revenue growth.
📚

Encouraging team development

Foster an environment where team members are motivated to invest in their education and career aspirations.
🤗

Creating an inclusive culture

Build a workplace culture that embraces diversity and encourages team members to be their authentic selves.

Key criteria

🌟

Customer experience management expertise

Proven experience in managing customer experience initiatives.

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👥

Team leadership skills

Demonstrated ability to motivate and develop diverse teams.

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📊

Data-driven decision making

Experience using customer feedback to inform business decisions.

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View more

Meet the team

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4 criteria for this job
Customer experience management expertise
Proven experience in managing customer experience initiatives.

View

Team leadership skills
Demonstrated ability to motivate and develop diverse teams.

View

Data-driven decision making
Experience using customer feedback to inform business decisions.

View

Fast-paced environment adaptability
Proven experience thriving in dynamic retail settings.

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