Endeavour Group5 followers937 jobs

Customer Experience Manager - Dan Murphy's Ringwood

Mid levelFull-timeOfficeRingwood VIC 3134, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Customer Experience Manager at Dan Murphy's, you will play a vital role in shaping exceptional in-store experiences that keep customers coming back. This position offers a fantastic opportunity to develop your leadership skills while making a positive impact on your team and the community. The team thrives on collaboration, inclusivity, and a shared passion for creating memorable moments for customers.

You'll be responsible for

🚀

Motivating and leading the team

Inspiring your team to deliver a world-class customer experience that promotes loyalty and revenue growth.
📚

Encouraging team development

Fostering an environment where team members can invest in their education and career aspirations.
🌈

Creating an inclusive culture

Building a workplace that celebrates diversity and encourages team members to be their authentic selves.

Key criteria

🌟

Customer experience management expertise

Proven experience in managing customer experience initiatives.

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📈

Team leadership experience

Demonstrated experience leading teams to achieve performance goals.

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💬

Effective communication skills

Strong ability to communicate and inspire diverse teams.

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View more

Meet the team

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4 criteria for this job
Customer experience management expertise
Proven experience in managing customer experience initiatives.

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Team leadership experience
Demonstrated experience leading teams to achieve performance goals.

View

Effective communication skills
Strong ability to communicate and inspire diverse teams.

View

Data-driven decision making
Experience utilizing customer feedback for informed decision making.

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