Endeavour Group3 followers572 jobs

Customer Experience Manager - Dan Murphy's Preston

Mid levelFull-timeHybridMelbourne VIC, AustraliaPosted 5 days agoVerified 5 days ago
Pending fitX of Y criteria met

About the job

As a Customer Experience Manager at Dan Murphy's, you will lead a passionate team to create exceptional in-store experiences that keep customers coming back. This job is all about making a difference in the community and fostering a culture of growth and inclusivity. Join a team that values collaboration and fun while driving customer loyalty and revenue growth.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
    • Student placements
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms

You'll be responsible for

🚀

Motivating and leading the team

Inspire your team to deliver a world-class customer experience that promotes loyalty and contributes to revenue growth.
📚

Coaching and mentoring

Provide regular coaching and mentoring to inspire continuous improvement among the store team.
🌈

Building a diverse culture

Create an environment that embraces diversity and encourages team members to be their authentic selves.

Key criteria

🌟

Customer experience management experience

Proven experience enhancing customer satisfaction and loyalty.

View

👥

Team leadership skills

Demonstrated ability to motivate and develop diverse teams.

View

📈

Revenue growth contribution

Experience driving sales growth through customer engagement strategies.

View

View more

A meaningful career starts with a match

Apply on Endeavour Group
You'll apply on an external website
Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer experience management experience
Proven experience enhancing customer satisfaction and loyalty.

View

Team leadership skills
Demonstrated ability to motivate and develop diverse teams.

View

Revenue growth contribution
Experience driving sales growth through customer engagement strategies.

View

Effective communication skills
Proven ability to inspire and engage teams through clear communication.

View

Similar jobs

View all
Endeavour Group
Endeavour Group
Assistant Store Manager (Customer Experience Manager) - Dan Murphy's MalvernMelbourne, VIC · Full-time
As a Customer Experience Manager at Dan Murphy's Malvern, you will play a vital role in creating memorable in-store experiences that keep customers coming back. Your passion for people development and leadership will inspire your team to reach their full potential while contributing to the overall success of the business. The team thrives on collaboration, authenticity, and a commitment to making a positive impact in the community.
Endeavour Group
Endeavour Group
Assistant Manager (Customer Experience Manager) - Dan Murphy's South MelbourneMelbourne, VIC · Full-time
As a Customer Experience Manager at Dan Murphy's, you will play a pivotal role in creating engaging in-store experiences that keep customers coming back. This job is all about inspiring your team and fostering a culture of development and inclusivity. Join a vibrant community that values fun, collaboration, and the spirit of adventure!
Endeavour Group
Endeavour Group
Customer Experience Manager - Dan Murphy's Burwood BrickworksMelbourne, VIC · Full-time
As a Customer Experience Manager at Dan Murphy's Burwood Brickworks, you will embark on an exciting journey to create exceptional in-store experiences that keep customers coming back. This job is all about inspiring and leading a passionate team, while also making a meaningful impact in the community. The team thrives on collaboration, diversity, and a shared commitment to making every moment enjoyable for both customers and colleagues.
Endeavour Group
Endeavour Group
Customer Experience Manager - Dan Murphy's Chelsea HeightsChelsea Heights, VIC · Full-time
As a Customer Experience Manager at Dan Murphy's, you will play a pivotal role in creating exceptional in-store experiences that keep customers coming back. This job is all about inspiring and leading a passionate team to deliver outstanding service while fostering a culture of growth and inclusivity. Join a vibrant community that values collaboration and creativity, and embark on an exciting career adventure with Dan Murphy's!