nbn® Australia7 followers47 jobs

Customer Field Technician I Gold Coast

JuniorMid levelFull-timeOfficeGold Coast QLD, AustraliaPosted 1 month agoVerified 1 month ago
Pending fitX of Y criteria met

About the job

As a Customer Field Technician, you will be at the forefront of transforming Australia’s digital landscape. This job offers a unique opportunity to make a real impact on everyday Australians by providing exceptional customer service while working autonomously on installations, repairs, and maintenance of nbn products. The team values flexibility and collaboration, ensuring that everyone feels heard and respected.

Meet the team

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You'll be responsible for

🔌

Installing cabling

Performing cabling installation, including jointing, jumpering, and splicing for both copper and fibre.
🏠

Installing Customer Premises Equipment

Carrying out installations of nbn Customer Premises Equipment at customer locations.
🛠️

Diagnosing and repairing faults

Identifying and repairing faults in nbn cabling networks and Customer Premises Equipment.

Key criteria

🔌

Cabling installation experience

Proven experience with copper and fibre cabling installation.

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🛠️

Fault diagnosis skills

Demonstrated ability to diagnose and repair nbn cabling faults.

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📞

Customer service expertise

Strong background in delivering exceptional customer service.

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A meaningful career starts with a match

Apply on nbn® Australia
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4 criteria for this job
Cabling installation experience
Proven experience with copper and fibre cabling installation.

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Fault diagnosis skills
Demonstrated ability to diagnose and repair nbn cabling faults.

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Customer service expertise
Strong background in delivering exceptional customer service.

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Current driver's license
Valid and clean driver's license for customer site visits.

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