Customer Field Technician I Launceston
About the job
As a Customer Field Technician, you will play a vital role in transforming Australiaâs digital landscape. This customer-facing job allows you to make a real impact on everyday Australians, providing installation, repair, and maintenance of nbn products and services. The team values flexibility and exceptional customer service, creating a supportive environment where everyone can thrive.
You'll be responsible for
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Installing cabling
Performing cabling installation (copper and fibre) including jointing, jumpering, and splicing to ensure connectivity.đ
Installing Customer Premises Equipment
Installing nbn Customer Premises Equipment (CPE) at customer locations to facilitate their internet services.đ ď¸
Diagnosing and repairing faults
Diagnosing and repairing faults in nbn cabling networks and nbn CPE to maintain service quality.Key criteria
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Cabling installation experience
Experience with copper and fibre cabling installation, including jointing and splicing.View
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Fault diagnosis skills
Proven ability to diagnose and repair nbn cabling networks and equipment.View
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Exceptional customer service skills
Demonstrated ability to provide outstanding service in customer-facing environments.View
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