Customer Operations Coordinator
About the job
The Operations Coordinator at Home-in is a vital part of the team, dedicated to simplifying the property buying experience. This job is all about ensuring smooth operations and supporting the end-to-end property purchase process. With a focus on operational excellence, the team thrives in a dynamic environment where collaboration and innovation are key.
You'll be responsible for
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Coordinating operational workflows
Coordinate and execute operational workflows across the property purchase lifecycle, from contract review until settlement.🤝
Liaising with partners
Liaise with legal and financial partners to maintain seamless experience across our platform.📬
Monitoring task queues
Monitor and action task queues and Inboxes, ensuring accurate resolution and adherence to SLAs.Key criteria
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Operations experience in high-volume environments
Proven experience in operations or process management, ideally regulated.View
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Strong organisational skills
Demonstrated ability to manage multiple workflows concurrently.View
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Attention to detail
Methodical approach to problem-solving and task resolution.View
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