Viatris5 jobs

Customer Relations Representative

JuniorMid levelFull-timeOfficeSydney NSW, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Relations Representative job at Viatris is all about making a difference in the lives of customers by providing exceptional service and support. This role is vital in ensuring that customers have a seamless experience with Viatris, contributing to the company's mission of empowering people worldwide to live healthier lives. The team values collaboration and is dedicated to creating a positive, inclusive work environment.

You'll be responsible for

📞

Providing customer service

Delivering exceptional customer service to Viatris customers and external stakeholders via phone and e-mail.
🤝

Building customer relationships

Establishing and nurturing relationships with customers to ensure their experience is outstanding.
📦

Processing orders and requests

Handling orders, credits, and returns while liaising with cross-functional teams to meet business needs.

Key criteria

📞

Customer service experience

1+ year experience in a customer-facing role.

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🎓

Relevant educational background

Bachelor’s degree or equivalent in pharmacy or business preferred.

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💻

Microsoft Office proficiency

Experience with Word, Excel, and PowerPoint essential.

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5 criteria for this job
Customer service experience
1+ year experience in a customer-facing role.

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Relevant educational background
Bachelor’s degree or equivalent in pharmacy or business preferred.

View

Microsoft Office proficiency
Experience with Word, Excel, and PowerPoint essential.

View

Communication skills
Excellent written and verbal communication skills required.

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Relationship-building skills
Proven ability to build strong customer relationships.

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