BOQ Group56 jobs

Customer Relationship Specialist - Joondalup

JuniorMid levelFull-timeOfficeJoondalup WA 6027, AustraliaPeople and cultureCustomer servicePosted 3 days agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

This job is all about providing exceptional customer service and building meaningful relationships with clients. At BOQ Group, the focus is on creating a supportive and fun team environment where everyone can thrive. If you are passionate about helping customers and eager to grow in your banking career, this is the perfect opportunity for you!

Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

🌟

Providing customer service

Delivering outstanding customer service by identifying and supporting customers with their financial needs.
💬

Building relationships

Developing customer relationships through regular contact and proactive lead management.
👩‍🏫

Coaching team members

Coaching Customer Service Officers to enhance team performance and customer satisfaction.

Key criteria

💼

Customer service experience

Proven experience delivering exceptional customer service in banking.

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🏦

Retail banking knowledge

Demonstrated understanding of retail banking and consumer lending.

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🤝

Relationship building skills

Experience developing long-lasting customer relationships through proactive engagement.

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A meaningful career starts with a match

View your fit

4 criteria for this job
Customer service experience
Proven experience delivering exceptional customer service in banking.

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Retail banking knowledge
Demonstrated understanding of retail banking and consumer lending.

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Relationship building skills
Experience developing long-lasting customer relationships through proactive engagement.

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Technical financial systems proficiency
Experience confidently using various financial systems and tools.

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