BOQ Group39 jobs

Customer Relationship Specialist - Mt Eliza

JuniorMid levelFull-timeOfficeMount Eliza VIC 3930, AustraliaPosted 1 week agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

This job is all about providing exceptional customer service in a supportive and fun team environment. At BOQ Group, you will have the opportunity to make a real impact by helping customers explore their financial needs and connecting them with the right products and services. The team thrives on collaboration and a shared commitment to going above and beyond for every customer.

Meet the team

About the company

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You'll be responsible for

🌟

Providing customer service

Delivering outstanding customer service by identifying and supporting customers with their financial needs.
🤝

Building relationships

Developing strong customer relationships through regular contact and proactive lead management.
👩‍🏫

Coaching team members

Coaching Customer Service Officers to enhance their skills and improve customer interactions.

Key criteria

🤝

Customer relationship experience

Proven experience building and maintaining customer relationships.

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💼

Retail banking background

Demonstrated experience in the retail banking industry.

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📊

Financial product knowledge

Experience with consumer lending and financial products.

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Think you're a good fit?See what the hiring team are looking for

View your fit

4 criteria for this job
Customer relationship experience
Proven experience building and maintaining customer relationships.

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Retail banking background
Demonstrated experience in the retail banking industry.

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Financial product knowledge
Experience with consumer lending and financial products.

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Communication skills
Excellent written and verbal communication skills.

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A meaningful career starts with a match

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