About the job
Join NRMA as an Inbound Customer Sales Representative and be the friendly face that welcomes prospective customers and existing members. This job is all about creating memorable experiences and adding value to our members' lives. The team thrives on collaboration and positivity, making it a fantastic place to grow your skills and career.
You'll be responsible for
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Engaging with customers
Being the first point of contact for prospective customers and existing members, helping them with their NRMA Roadside Assistance membership.🔍
Identifying customer needs
Asking effective questions to understand customer needs and offering appropriate solutions.✨
Creating memorable experiences
Connecting with members through positive energy, empathy, and a passion to help others.Key criteria
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Customer service experience
Proven experience in customer service or sales environments.View
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Resilience under pressure
Demonstrated ability to maintain focus and positivity during challenges.View
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Tech-savvy skills
Experience navigating multiple computer systems effectively.View
