Apply on The NRMA
You'll apply on an external websiteThink you're a good fit?See what the hiring team are looking for
About the job
Join NRMA as an Inbound Customer Sales Representative and be the first point of contact for prospective customers and existing members interested in NRMA Roadside Assistance. This job is all about creating memorable experiences through effective communication and empathy, helping to enhance our members' lifestyles. The team thrives on collaboration and positivity, making it a fantastic environment for personal and professional growth.
You'll be responsible for
📞
Engaging with customers
Asking effective questions to identify customer needs and offering appropriate solutions to enhance their experience.✨
Creating memorable experiences
Connecting with members through positive energy and empathy to ensure they feel valued and supported.📚
Expanding knowledge and skills
Utilizing the contact centre environment to grow professionally and prepare for future career opportunities within NRMA.Key criteria
📞
Customer service experience
Demonstrated experience in customer service or sales environments.View
💪
Resilience under pressure
Proven ability to maintain focus and positivity during challenges.View
🖥️
Tech-savvy skills
Experience navigating multiple computer systems efficiently.View
