About the job
Join NRMA as an Inbound Customer Sales Representative, where you will be the first point of contact for prospective customers and existing members. This job is all about creating memorable experiences and helping others while being part of a supportive team. The contact centre environment is a fantastic opportunity for personal and professional growth, allowing you to expand your skills and knowledge.
You'll be responsible for
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Engaging with customers
Being the first point of contact for prospective customers and existing members, addressing their inquiries and needs.🔍
Identifying customer needs
Asking effective questions to understand customer requirements and offering suitable solutions.✨
Creating memorable experiences
Connecting with members through positive energy, empathy, and a passion to help others.Key criteria
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Customer service experience
Demonstrated experience in customer service or sales environments.View
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Resilience under pressure
Proven ability to maintain focus during challenging situations.View
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Tech-savvy skills
Experience navigating multiple computer systems efficiently.View
