The NRMA3 followers42 jobs

Customer Sales Representative (Inbound Contact Centre)

JuniorMid levelFull-timeOfficeNewcastle NSW, AustraliaPosted 9 hours agoVerified 4 days ago
Pending fitX of Y criteria met

About the job

Join NRMA as an Inbound Customer Sales Representative and be the friendly voice that welcomes prospective customers and existing members. This job is all about making a difference in people's lives by providing exceptional service and support. The team thrives on collaboration, positivity, and a shared passion for helping others, making it a fantastic environment for personal and professional growth.

You'll be responsible for

📞

Engaging with customers

Being the first point of contact for prospective customers and existing members, addressing their inquiries and needs.
🔍

Identifying customer needs

Asking effective questions to understand customer requirements and offering suitable solutions.
✨

Creating memorable experiences

Connecting with members through positive energy, empathy, and a passion for helping others.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service or sales environments.

View

⚡

Ability to thrive under pressure

Experience maintaining composure in fast-paced situations.

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💡

Tech-savvy skills

Proficiency in navigating multiple computer systems effectively.

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Meet the team

About the company

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View your fit

3 criteria for this job
Customer service experience
Demonstrated experience in customer service or sales environments.

View

Ability to thrive under pressure
Experience maintaining composure in fast-paced situations.

View

Tech-savvy skills
Proficiency in navigating multiple computer systems effectively.

View

A meaningful career starts with a match

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