About the job
This job is about being a Customer Service and Sales Consultant at Medibank, where you can make a real impact in your local community. By connecting with people and helping them with their health cover needs, you will contribute to creating the best health and wellbeing for all of Australia. The team values flexibility and collaboration, ensuring a supportive and inclusive environment for everyone.
You'll be responsible for
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Helping customers
Assist customers in choosing the right health cover and services tailored to their needs.📞
Supporting across channels
Provide support to customers in-store, over the phone, online, and in the community.❤️
Building relationships
Establish lasting relationships and trust through personalized conversations with customers.Key criteria
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Customer service experience
Demonstrated experience in customer service roles.View
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Communication skills
Proven ability to explain concepts clearly and build rapport.View
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Technology proficiency
Experience using various digital platforms and learning new systems.View
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