Customer Service Centre Consultants & Complex Task Consultants
About the job
DHA is on the lookout for passionate Customer Service Centre Consultants and Complex Task Consultants to join their dynamic team. This job offers an incredible opportunity to make a real impact by providing essential housing services to members of the Australian Defence Force and their families. The team thrives on collaboration, positivity, and a commitment to delivering exceptional service, ensuring that everyone feels valued and supported.
You'll be responsible for
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Providing housing services
Supporting the customer service centre’s strategies for delivering housing and related services to Defence members and their families.🤝
Building relationships
Developing and maintaining positive relationships with customers and stakeholders to enhance service delivery.📞
Managing inquiries
Handling customer inquiries and providing accurate information regarding housing services and entitlements.Key criteria
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Customer service experience
Demonstrated experience in delivering exceptional customer service.View
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Understanding of housing services
Knowledge of housing-related services and processes relevant to Defence.View
🤝
Relationship-building skills
Proven ability to build and maintain positive relationships.View
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