ZEISS Group
8 jobs

Customer Service Consultant

JuniorMid levelFull-timeOfficeAdelaide SA, AustraliaPosted 2 weeks agoVerified 3 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Service Consultant position at ZEISS offers an exciting opportunity to be part of a world-leading medical technology and optics company. This job is all about delivering exceptional service and support to customers while building strong relationships. The team thrives in a fast-paced environment, encouraging innovation and collaboration to meet and exceed customer expectations.

You'll be responsible for

📞

Managing customer enquiries

Handling incoming customer enquiries via phone and email in a professional and timely manner.
🤝

Building customer relationships

Creating sustainable relationships with customers to support business growth and identify sales opportunities.
🔧

Supporting continuous improvement

Contributing to the establishment and enhancement of customer management systems and procedures.

Key criteria

📞

Customer service experience

Proven experience in customer service roles, enhancing customer satisfaction.

View

🔍

Attention to detail

Demonstrated ability to maintain accuracy in customer records and documentation.

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💻

Microsoft Office proficiency

Intermediate skills in Microsoft Office applications, including Teams and Excel.

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Meet the team

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3 criteria for this job
Customer service experience
Proven experience in customer service roles, enhancing customer satisfaction.

View

Attention to detail
Demonstrated ability to maintain accuracy in customer records and documentation.

View

Microsoft Office proficiency
Intermediate skills in Microsoft Office applications, including Teams and Excel.

View

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