UniLodge3 followers10 jobs

Customer Service coordinator

JuniorFull-timeHybridMelbourne VIC, AustraliaPosted 7 months agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Customer Service Coordinator job at UniLodge @ UoM offers an exciting opportunity to be part of a vibrant team dedicated to creating a positive living experience for students. This position is crucial in fostering a welcoming environment and ensuring resident safety and wellbeing. The team thrives on collaboration, engagement, and a shared commitment to delivering exceptional service.

Meet the team

About the company

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You'll be responsible for

😊

Creating a friendly environment

Fostering a welcoming atmosphere that enhances the resident experience.
📞

Assisting with resident enquiries

Providing support and information related to student residency, studies, and overall wellbeing.
📋

Coordinating administrative duties

Managing tasks such as incoming and outgoing mail, filing, and other essential office functions.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service or hospitality settings.

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📝

Strong communication skills

Proven written and verbal communication abilities for effective interactions.

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💻

Computer proficiency

Experience with computer systems and administrative tasks.

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A meaningful career starts with a match

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5 criteria for this job
Customer service experience
Demonstrated experience in customer service or hospitality settings.

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Strong communication skills
Proven written and verbal communication abilities for effective interactions.

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Computer proficiency
Experience with computer systems and administrative tasks.

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Organisational skills
Ability to manage multiple tasks and prioritise effectively.

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Eligibility and checks
Eligibility to work in Australia and completed background checks.

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