About the job
The Customer Service Coordinator job at UniLodge @ UoM offers an exciting opportunity to be part of a vibrant team dedicated to creating a positive living experience for students. This position is crucial in fostering a welcoming environment and ensuring resident safety and wellbeing. The team thrives on collaboration, engagement, and a shared commitment to delivering exceptional service.
You'll be responsible for
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Creating a friendly environment
Fostering a welcoming atmosphere that enhances the resident experience.📞
Assisting with resident enquiries
Providing support and information related to student residency, studies, and overall wellbeing.📋
Coordinating administrative duties
Managing tasks such as incoming and outgoing mail, filing, and other essential office functions.Key criteria
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Customer service experience
Demonstrated experience in customer service or hospitality settings.View
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Strong communication skills
Proven written and verbal communication abilities for effective interactions.View
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Computer proficiency
Experience with computer systems and administrative tasks.View
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