UniLodge3 jobs

Customer Service coordinator

JuniorFull-timeHybridMelbourne VIC, AustraliaAdministrationPeople and cultureCustomer servicePosted 2 months ago
Pending fitX of Y criteria met

About the job

The Customer Service Coordinator job at UniLodge @ UoM offers an exciting opportunity to be part of a vibrant team dedicated to creating a positive living experience for students. This position is crucial in fostering a welcoming environment and ensuring resident safety and wellbeing. The team thrives on collaboration, engagement, and a shared commitment to delivering exceptional service.

You'll be responsible for

😊

Creating a friendly environment

Fostering a welcoming atmosphere that enhances the resident experience.
📞

Assisting with resident enquiries

Providing support and information related to student residency, studies, and overall wellbeing.
📋

Coordinating administrative duties

Managing tasks such as incoming and outgoing mail, filing, and other essential office functions.

What we're looking for

🗣️

Strong communication skills

Proven written and verbal communication abilities are essential.

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💻

Computer proficiency

Experience with administrative tasks and software applications.

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📅

Organisational skills

Demonstrated ability to manage multiple tasks effectively.

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Meet the team

About the company

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Think you're a good fit?See what the hiring team are looking for

View your fit

5 criteria for this job
Strong communication skills
Proven written and verbal communication abilities are essential.

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Computer proficiency
Experience with administrative tasks and software applications.

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Organisational skills
Demonstrated ability to manage multiple tasks effectively.

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Customer service experience
Background in hospitality or reception enhances resident interactions.

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Safety and wellbeing monitoring
Experience identifying and reporting safety concerns is crucial.

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