Rentokil Initial56 jobs

Customer Service Coordinator

JuniorMid levelFull-timeHybridAdelaide SA, AustraliaAdministrationCustomer servicePosted 2 weeks agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

The Sales and Customer Service Coordinator is a vital part of our sales department, acting as the backbone that ensures smooth processes and flawless data management. This job is all about providing world-class support to our customers while thriving in a fast-paced environment. Our team values collaboration, accuracy, and a proactive approach to problem-solving.

Meet the team

About the company

  • Explore
    • Jobs
    • Companies
    • People
    • Communities
    • Hatch Hotlist 2025
  • Hiring
    • Permanent hires
  • Resources
    • Blog
    • Community stories
    • Career advice
    • Customer stories
    • Help centre
  • Hatch
    • About
    • Careers
    • Contact
    • Hatch updates
    • Media enquiries
  • © 2026 Hatch
  • Privacy
  • Terms
Think you're a good fit?See what the hiring team are looking for

You'll be responsible for

📋

Managing sales operations and data integrity

Take full ownership of the Sales Master file, ensuring daily updates are completed with 100% accuracy in line with Standard Operating Procedures.
🤔

Providing customer excellence and problem resolution

Act as the primary point of contact for field sales consultants, helping them resolve customer queries in real-time.
🗂️

Supporting administration and team synergy

Support the team with tender submissions, customer correspondence, filing, and general reporting.

Key criteria

📊

Sales master file ownership

Experience managing sales master files with 100% accuracy.

View

✅

Contract compliance auditing

Proven ability to audit sales paperwork for clarity and completeness.

View

🤝

Customer relationship management

Demonstrated experience building rapport with clients and internal teams.

View

View more

A meaningful career starts with a match

View your fit

5 criteria for this job
Sales master file ownership
Experience managing sales master files with 100% accuracy.

View

Contract compliance auditing
Proven ability to audit sales paperwork for clarity and completeness.

View

Customer relationship management
Demonstrated experience building rapport with clients and internal teams.

View

Proficiency in CRM tools
Advanced skills in Customer Relationship Management software and Excel.

View

Problem-solving skills
Experience resolving customer issues effectively and efficiently.

View

Similar jobs

View all
UniLodge
UniLodge
Customer Service coordinatorMelbourne, VIC · Full-time
The Customer Service Coordinator job at UniLodge @ UoM offers an exciting opportunity to be part of a vibrant team dedicated to creating a positive living experience for students. This position is crucial in fostering a welcoming environment and ensuring resident safety and wellbeing. The team thrives on collaboration, engagement, and a shared commitment to delivering exceptional service.
Cerebral Palsy Alliance
Cerebral Palsy Alliance
Customer Service Coordinator - Donor SupportSydney, NSW · Full-time
The Customer Service Coordinator at Cerebral Palsy Alliance plays a vital role in creating a positive experience for donors and supporters. This job is all about making a real difference every day by providing friendly and professional support. The team values collaboration and is dedicated to delivering outstanding service while supporting fundraising campaigns.
Rheem Australia
Rheem Australia
Customer Service Administrator Co-ordinatorSydney, NSW · Full-time
The Customer Service Administrator Coordinator position at Rheem is all about delivering exceptional service while supporting the National Customer Service team. This job plays a crucial role in managing customer escalations, warranty claims, and service contract administration, ensuring that customers receive the best experience possible. Rheem values collaboration and creativity, fostering a great team environment where every day brings new opportunities to make a positive impact.
Device Technologies
Device Technologies
Customer Service CoordinatorSydney, NSW · Full-time
Join Device Technologies as a Customer Solutions Specialist and kick-start your career in a dynamic environment dedicated to improving patients’ lives through innovative medical solutions. This entry-level job offers full training and support, allowing you to become the go-to problem solver for healthcare clients. The team thrives on collaboration, continuous improvement, and a commitment to delivering exceptional service, making every day an opportunity to make a difference in the healthcare system.