Motion Asia Pacific1 follower57 jobs

Customer Service

JuniorMid levelFull-timeOfficeSunshine West VIC 3020, AustraliaPosted 2 months agoVerified 2 months ago
Pending fitX of Y criteria met

About the job

As a Customer Service Representative in the FPS Business Unit, you will be part of a dynamic team dedicated to delivering exceptional service. This job is all about building strong relationships with customers and supporting their needs while contributing to the growth of the business. The team thrives on collaboration, professionalism, and a shared commitment to excellence.

Meet the team

About the company

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You'll be responsible for

📦

Processing customer orders

Process customer orders accurately and efficiently to ensure satisfaction.
📞

Responding to enquiries

Respond promptly to customer enquiries, concerns, and complaints to maintain trust.
🔄

Coordinating workflow

Coordinate workflow to meet customer deadlines and liaise with internal teams.

Key criteria

📞

Customer service experience

Demonstrated experience in customer service, preferably in industrial settings.

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🗣️

Strong communication skills

Proven ability to communicate effectively with customers and teams.

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🔍

Attention to detail

High level of accuracy in processing orders and managing tasks.

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A meaningful career starts with a match

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View your fit

5 criteria for this job
Customer service experience
Demonstrated experience in customer service, preferably in industrial settings.

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Strong communication skills
Proven ability to communicate effectively with customers and teams.

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Attention to detail
High level of accuracy in processing orders and managing tasks.

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CRM system experience
Experience using CRM or order processing systems is advantageous.

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Proactive customer-first mindset
Ability to prioritize customer needs and foster strong relationships.

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