About the job
This job is about becoming a Customer Service Manager at dnata catering & retail, where you will be the central point of contact for day-to-day operational matters between the company and airlines. Your impact will be significant as you ensure excellent service and communication, contributing to the success of the team. The friendly and supportive environment at Sydney Airport encourages collaboration and growth, making it a great fit for those looking to elevate their careers.
You'll be responsible for
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Establishing relationships
Establishing and maintaining excellent working relationships with internal and external customers.⚙️
Managing operations
Managing the day of operations window whilst on shift for designated airlines, ensuring smooth operations.💡
Providing expert advice
Providing expert advice to client airlines in all facets of customer service, including logistical and customs information.What we're looking for
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Client management experience
Proven experience managing client relationships in a professional setting.View
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Operational skills
Demonstrated operational skills in a fast-paced environment.View
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Food safety qualifications
Food Safety and HACCP qualifications are desirable for compliance.View
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