MYER6 followers56 jobs

Customer Service Manager

Mid levelFull-timeHybridCastle Hill NSW 2154, AustraliaPosted 5 days agoVerified 2 weeks ago
Pending fitX of Y criteria met

About the job

As a Customer Service Manager at Myer Castle Hill, you will be the driving force behind customer service excellence, leading teams across multiple departments to achieve outstanding results. This pivotal job offers excellent opportunities for career progression and succession planning, while fostering a supportive and dynamic leadership environment. The team values collaboration and encourages everyone to be themselves, making work life meaningful.

Meet the team

About the company

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You'll be responsible for

📈

Leading and managing operations

Overseeing daily department operations to drive customer satisfaction and financial performance.
🌱

Inspiring and developing teams

Coaching and providing feedback to empower team members and foster growth.
🏆

Fostering a customer-first culture

Role modelling service excellence to create a high-performance environment.

Key criteria

👥

People leadership experience

Demonstrated experience leading teams in retail environments.

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📈

Performance management skills

Proven ability to drive team performance and meet KPIs.

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🛍️

Customer service expertise

Strong background in delivering exceptional customer service.

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A meaningful career starts with a match

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4 criteria for this job
People leadership experience
Demonstrated experience leading teams in retail environments.

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Performance management skills
Proven ability to drive team performance and meet KPIs.

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Customer service expertise
Strong background in delivering exceptional customer service.

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Time management proficiency
Experience managing time effectively in fast-paced settings.

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